Yes, with our Parking Plus™ Rewards Program you can quickly and easily enter and exit the lots and accumulate points towards FREE PARKING or AIRLINE MILES.

IAH Parking Plus Info
HOU Parking Plus Info

First, login to your Parking Plus™ Program account and select "Rewards".

Next, select the lot you would like to park in.

Then, follow the step-by-step guide to redeem for the number of days you would like to park with your available amount of points.

   NOTE: The system will not allow you to redeem for a garage or lot or select number of days that you do not have enough points for.

Upon parking, simply enter and exit the lot as usual with your Parking Plus™ Card in order to have the credit applied to your account.

Your credit card will not be charged for the days you have redeemed for free parking.

There are no certificates or coupons to present.

     NOTE: You must enter on the day that you redeemed for or the system will not recognize your redemption and will instead charge your credit card on file.

               If you return later than the date selected the system will automatically charge the card on file for the  difference.

Parking Plus™ Program points cannot be earned on days free parking redemptions are used. Points are only earned on days of paid parking.

This free parking redemption does not reserve a space in the parking lot.

If you arrive and the lot is full, you must park in an alternate lot and full payment will still be required.

In this case, please contact the Parking Plus™ Program Administration office to have your redeemed points added back into your account.

The administration office can be reached at 281.233.1729 or NSPTX.SERVICE@spplus.com.

If your credit card becomes expired, or incorrect information was provided, your Parking Plus™ Card will not be valid upon parking.

To update this, as well as other information such as name, address or car model, please sign in to your account and click “Edit” to update your information.

First, check to make sure that the credit card on file with your Frequent Parker account has not expired.

If so, update the information immediately. Next, contact the Parking Plus™ Program™ Administration office at 1at 281.233.1729 or NSPTX.SERVICE@spplus.com to ensure your account is properly activated.

Login to your web account, select “Activity”. This report will show all of your activity.

Select the “Receipt” link next to the transaction you wish to print.

A pop-up window will come up with your detailed transaction.

If this window does not appear, double check to make sure your computer setting is set to “Allow Pop-Ups”.

Select Print.

Check and make sure we have your email address in the system.

The first batch of applications had no field for you to give us your email address.

If you mailed an application manually (not applied on line) and then you manually activated your card (by phone, not on line) then odds are we do not have your email address.

Give us your email address by updating your account.

You can also reprint your receipts through account management.

No. We can only credit customers with points when they use their Parking Plus card.

No. Only customers enrolled in the Parking Plus Frequent Parker Program, with a credit card on file can earn miles/free parking.

1. Sign into your parking program account using USER NAME and PASSWORD.
2. Click on the CREDIT CARDS Tab. The Credit Cards tab allows users to add & modify credit cards associated with your account.
3. To add another credit card, click the ADD button.
4. Select CREDIT CARD TYPE, and enter CARD NUMBER & EXP DATE. Press SAVE.
5. Press the ACTIVE button to select which card you wish to have charged on your stay.

No. We recommend that you reserve your parking in advance for your trip and also you are able to make a reservation at our IAH ecopark location.

Make IAH ecopark reservation (JFK Blvd) 
Make IAH ecopark2 reservation (Will Clayton Parkway)

Shuttle buses operate 24 hours a day, seven days-a-week. Buses operate in approximately 10 minute intervals.

Upon arrival at the parking lot, follow the signs to the parking and shuttle pickup area.

We will have 2 shuttles in the staging area.

One shuttle will service the A, B terminals, and the second shuttle will service terminals C, D and E.

Our shuttle procedure is to depart from the parking facility 10 minutes after the first passenger boards.

Depending on traffic it will take approximately 10 minutes to arrive at a terminal.

Additionally, if you are running late you may want to consider using the valet parking service conveniently located at each Terminal.

TSA recommends arriving at the airport a minimum of two hours prior to flight departure for domestic flights and three hours prior to flight departure for international flights.

Yes. Upon boarding the bus, the driver will collect, or write down the row and space number from your "Lot Location Slip", and will drive you to your vehicle.

Please contact your Human Resource (HR) Department.

Contract Parking is paid for by the company and not the individual employee.

Contract Parking access is determined by where the company account is located.

For example, an account in the Terminal A garage, has Terminal A garage access only.

Each employee is only allowed one Contract Parking Hang Tag which must be switched between the vehicles they use for access.

No. The only way to access the garage is with your Contract Parking Hang Tag. If you pull a ticket to park, you will be responsible for the parking fees.

No problem! Lost or stolen permits may be replaced at the cost of $25.00 in our office.

If your permit was stolen and you have a police report filed, you may bring a copy of that report and we will issue a replacement free of charge.

Please apply online at http://careers.spgiparking.com/