Responsibilities of this role include operating communications equipment, receiving and transferring emergency and non-emergency calls for assistance, as well as monitoring and responding to airport alarm signals regarding fires, airplane accidents, bomb threats, burglaries and facility maintenance. In addition, the Airport Communications Operator provides routine information to passengers, broadcasts aircraft emergency and hazardous condition information to appropriate airport and tenant personnel, and monitors Aircraft Operating Areas and other secure areas to prevent unauthorized access.
"The Airport Communication Center is the heart of Houston Airports. We’re here 24/7 for both our internal and external customers, to ensure we provide a safe, secure and pleasant experience while at the airport."